Definition
The term "we", "us", "our", "our" used anywhere on this page shall mean YUSAYA HEALTH PRIVATE LIMITED, whose registered/operational office is listed in our legal documentation.
"you" / "your" / "user" / "visitor"
Any natural or legal person who is visiting our website and/or Spell Wizards application and/or agreed to purchase from us.
"Pricing" / "Price"
The amount charged by your bank account or debit/credit card on a monthly or annual recurring basis unless you cancel your Subscription.
"Subscription"
A plan to access and use the Spell Wizards application, subscribed to for a monthly or annual duration until cancelled.
"Order"
The purchase of a Subscription from Us.
Price
The price of our Subscriptions are as quoted on our site and are subject to change. We keep our pricing transparent and always notify you in advance of any changes.
Subscription plans, features, and prices are liable to change at any time. We will keep you informed of changes via our Site and, if appropriate, via e-mail.
Subscription plans, features, and prices are liable to change at any time. We will keep you informed of changes via our Site and, if appropriate, via e-mail.
Vouchers and Promotional Codes
We may provide you with vouchers and/or promotional codes to allow you to receive a discount against a monthly or annual Subscription.
Vouchers and promotional codes are for your use only and are non-transferable.
Vouchers or promotional codes may be usage or time-limited.
We reserve the right to cancel any expired vouchers or promotional codes.
Payment
Payment for Subscriptions is taken monthly or annually in advance from your registered bank account or debit/credit card....
Sign Up
Register & choose your plan
First Payment
Charged immediately on sign-up date
Auto Renewal
On anniversary of sign-up monthly/annually
Ongoing Access
Continue until cancelled
Recurring payments will be taken automatically on the anniversary of your sign-up date, monthly or annually depending on your subscription type. Our payment methods may vary at times.
Subscriptions
We shall supply your Subscription to you until it expires or you cancel. Your Subscription will renew automatically unless you notify us of your wish to cancel.
You must provide written notice to cancel us at least 30 days before you wish to end your current Subscription.
We reserve the right to suspend or cancel the provision of your Subscription if payments are not due to be collected automatically from your registered payment method.
Free Trial: If a free trial is offered, users will not be charged until the trial period ends. You may cancel at any time during the trial to avoid being charged. If not cancelled, the subscription automatically converts to a paid plan at the end of the trial.
Cancellation Policy
Users may cancel their subscription at any time. The method of cancellation depends on how you originally purchased your subscription.
App Store Purchases
For purchases made on Google Play or Apple App Store, cancellations must be managed directly through the respective platform's subscription management settings.
Website Purchases
For purchases made on our website, you may cancel by accessing your account settings or by contacting our support team directly.
Refund Policy
All purchases are generally non-refundable. However, refunds may be considered in specific exceptional circumstances.
Not Eligible for Refund
Duplicate transactions, or technical issues preventing access to core features where the issue cannot be resolved within 10 working days.
Eligible for Refund
Duplicate transactions, or technical issues preventing access to core features where the issue cannot be resolved within 10 working days.
Refund requests with supporting documents must be submitted within 7 days of the transaction date. For technical issues, written communication of the issue is required.
For purchases made through third-party platforms (e.g., app stores), refunds will be subject to the policies of those platforms and must be requested through them directly.
Need Help with Billing?
For any billing, cancellation, or refund-related queries, our support team is here to help. Reach out to us and we'll get back to you as soon as possible.
info@spellwizards.com